Wednesday, July 30, 2014

7/30/14 Contrasting Cracker Barrel and Red Lobster

(0730 Two Restaurants)

970 WBLF.  I’m Wes Richards with some thoughts on two restaurants.  I’m not going to tell you which they are until the end.  But please give me 90 seconds first.

There are two stories here and both have become well known. The first had hired a man in his 70s as a host.  He was a veteran of the viet nam war and working part time.

A man, apparently homeless, comes in, says he’s going to build a fire to fry a fish and could the host please spare a few packs of tartar sauce.  

What would you do?  

Of course you’d give it to him.   That and a biscuit.  The guy goes away.  And so does the job of the greeter. Fired.  Policy.  We’ve warned you before.  No free food.

I guess a few packets of tartar sauce are food.

Second restaurant.  A woman and her husband went there for their anniversary dinner.  Thirty years of anniversaries.  The husband died last winter and the woman’s daughter took mom to the same place on their anniversary THIS year.  Keeps up the tradition.

They too received freebees.  The whole meal. Paid for by the managers and the wait staff.

It started when the waitress asked the manager if she could give them dessert.

He said… let’s give them the whole meal.

So the waitress wrote a note in the little folder that they use to deliver your bill when you’re finished.

And when it came time to deliver that bill, she slipped the folder with the note onto their table.

The Today Show website reported this story and withheld the customers’ names … so will we.  

Now… about why I waited until now to give you the names.  It’s because both are chain stores and each has an outlet in here state college.  But neither incident happened here.  The restaurant with the fired viet vet is a Cracker Barrel in Sarasota, Florida.  The restaurant with the generous manager and crew is Red Lobster in Columbia, Missouri.

Nothing we can do here… but two stories I thought you should know about.

I’m Wes Richards.  My opinions are my own but you’re welcome to them. ®

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